Help & FAQs

We are from Huzhou, Zhejiang, China, specializing in supplying electric bikes and eBike Solutions.

Yes, welcome to order samples for evaluation.

Before mass production, we will make a pre-production sample for you to evaluate. And we will always do field inspection during production and the final inspection before shipment.

Quality is the first thing when we are proceeding with the order. Each parts will be tested before receiving from our suppliers and every bike will be tested and checked before packing and shipment.

Yes, we support orders of mixed models based on MOQ.

Yes, we support products with customers’ logo or brand as long as the quantity reaches MOQ.

We usually offer 1 year warranty for lithium battery, 1 year for lead acid battery, 2 years for frame, 1 year for controller, 1 year for motor. Different items may have different warranties. Please contact us directly to check the warranty policy of the products you need. 

Ask For A Quick Quote

We will contact you within 1 working day, please pay attention to the email with the suffix “@zeichbike.com”

Get An Instant Quote

Contact Now